Privacy Policy

Effective Date: 1st January 2025

At Cuttable (referred to as "we," "us," or "our"), we value your privacy and are committed to protecting the personal information we collect. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, job title, and company information.
  • Account Information: Username, password, and preferences related to our platform.
  • Payment Information: Credit card details or other billing information (processed securely via third-party payment processors).
  • Technical Data: IP address, device information, browser type, and usage data (e.g., pages viewed, time spent on the platform).
  • Feedback and Communication: Any information you provide when contacting us for support, surveys, or other interactions.

How We Collect Information

We collect personal information through:

  • Direct interactions (e.g., account creation, subscription to our services, or contacting support).
  • Automated technologies (e.g., cookies, tracking pixels, and log files).
  • Third-party services (e.g., payment processors, analytics providers, or integrations you connect with our platform).

How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our services.
  • Process payments and manage your account.
  • Communicate with you about updates, promotions, or support inquiries.
  • Analyse usage trends to improve the functionality and performance of our platform.
  • Comply with legal obligations and prevent fraud.

Disclosure of Your Information

We may disclose your personal information:

  • To trusted third-party service providers who assist in operating our platform, such as payment processors, analytics providers, and hosting services.
  • To comply with legal requirements or enforce our terms of service.
  • In the event of a merger, acquisition, or sale of assets, where your information may be transferred to a new entity.
  • With your consent or as otherwise required by law.

International Data Transfers

As an Australian-based company, your personal information is primarily stored and processed within Australia. However, some third-party services we use may process data internationally. We take reasonable steps to ensure any transfers comply with the Australian Privacy Principles and that your information remains secure.

Security of Your Information

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular monitoring. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under Australian privacy law, you have the right to:

  • Access and correct your personal information.
  • Withdraw consent for certain data uses (e.g., marketing communications).
  • Lodge a complaint if you believe we have breached the Australian Privacy Principles.

To exercise these rights, please contact us at hello@cuttable.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@cuttable.com
 Address: 403 Chapel Street, South Yarra, VIC, 3141